Everything it takes to run a legitimate, compliant, functional company — the legal entity, the infrastructure, the people operations, the financial reporting, the systems — I build it, document it, and hand it off running. So you can focus on the thing only you can do.
Legitimate company. Tax ID. Other clients. When I implement ABC contractor tests at your company, I pass them too.The stuff that has to happen before anything else — that most founders either do wrong, do late, or pay a lawyer too much to handle.
FEIN setup · SoS registration · Business entity formation · ABC contractor compliance
Gusto implementation · EDD setup · Workers comp · Quarterly excise taxes · W-2s · Open enrollment
Benefits setup · 401k · IIPP · Workplace violence prevention · Mandated posters · Required employee trainings
Roles & responsibilities frameworks · Decision rights · Operating agreements (structure, not legal advice)
The systems, tools, and processes that make a company actually function — documented so anyone can follow them without asking you.
ap@company.com · Vendor info + W-9 forms · DocuSign · Approval tracking · AP process documentation · Apple / Stripe / Google Play reporting for your bookkeeper
Google Workspace · Slack · Intranet · Structured Google Drive · Email aliases (support@, hello@, privacy@) · Consultant onboarding microsites
CS function design · Support tooling + ticket workflows · Templates · Ops manual · Hired into the role
Process documentation for every function · Wikis people actually use · Hands-off education so your team stops asking you the same questions
From the first hire to the performance conversation nobody wants to have — I build the people infrastructure and coach the managers running it.
Job descriptions · Interview processes · Competency frameworks · Interview questions · Headcount plans · Job family architecture
Manager onboarding checklists · New joiner plans · Email + Slack setup · Consultant onboarding (microsite + invoicing) · Full offboarding process
ERG setup · Mentor programs · Culture programs · Intern programs (built + managed a program that doubled YoY to a dozen interns)
Performance conversation coaching · Strategy · Forecasting · Project management · Fundraising research support
A founder cannot hire a payroll person for 2 hours a month, an HR person for 5 hours a month, a program manager for 10 hours, a CS person for 20 hours, and an IT person for 30 minutes to 5 hours depending on activity. And even if they could find those people — they can't manage all of them while also running the company.
So: me. One person who knows all of it, has done all of it, and has been doing it for years. You get the expertise across every function without the overhead of managing a team of specialists. You focus on revenue and fundraising. I handle the rest.
One note on marketing: I'll make sure it's easy to give you money — pricing visible, distribution set up, newsletter and social presence in place. What I can't tell you is what to put on your social. That's your gift. Mine is making everything behind the scenes work so your gift can do its job.